Can I request a refund for a payment made through AlTareq?

Yes, you can request a refund for a payment made through AlTareq, but it depends on the merchant’s refund policy. AlTareq enables merchants (or their Third-Party Providers) to process refunds when both the user and the merchant have mutually agreed to it. Refunds can be processed via AlTareq payment initiation or another means of payment mutually agreed between the merchant and the customer.

Updated on: 27/01/2026